Support and refunds

Last updated October 13, 2026

Support

If the plugin does not work as described, email us with your WordPress version, PHP version, plugin version and a short description of the problem. Screenshots help. We will help you fix it or tell you plainly if it is a limitation. Please do not send passwords.

Support covers the plugin working as documented. It does not cover custom development, changes to your theme or other plugins, or guarantees about search or AI results.

Refunds

If the plugin does not work as described and we cannot fix it, contact us and we will sort out a refund. If you bought through a third-party marketplace or payment provider, their refund rules also apply, and we may need to ask them to process it. For the audit service, tell us before work starts if the scope is wrong. We do not offer refunds for dissatisfaction with search or AI results, because no one can promise those.

This page is a draft policy and will be updated before the plugin goes on sale.

Contact: contact page.